Open Horizons

We collect information to provide and improve our services, communicate with you, and fulfill our mission. The types of information we collect include:

We use collected information for specific, legitimate purposes related to our mission:

• Program Administration: To enroll participants, communicate about programs, and ensure safety
• Communication: To send updates about our work, events, and opportunities to get involved
• Donation Processing: To process contributions and send tax receipts
• Volunteer Coordination: To match volunteers with appropriate opportunities
• Program Improvement: To understand needs and improve our services
• Legal Compliance: To meet regulatory requirements and maintain records
• Safety: To conduct background checks where required for youth programs

We respect your privacy and only share information in limited circumstances:

• With Your Consent: We share information when you give us explicit permission
• Service Providers: We work with trusted partners (payment processors, email services) who must protect your information
• Legal Requirements: We may disclose information if required by law or to protect rights and safety
• Program Partners: We may share limited information with partners for collaborative programs, with appropriate safeguards
• Aggregated Data: We may share anonymized, aggregated statistics that cannot identify individuals

Third-Party Services: Our website may include links to or integrations with third-party services (like social media). These services have their own privacy policies, and we encourage you to review them.

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Sensitive data is encrypted during transmission and storage
• Access Controls: Strict access limitations based on role and need
• Staff Training: Regular privacy and security training for all personnel
• Secure Systems: Use of secure servers and regular security assessments
• Physical Security: Paper records are stored in locked, secure locations
• Incident Response: Procedures to respond to potential data breaches

Depending on your location and circumstances, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Opt out of marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Request transfer of your data to another organization

To exercise these rights, please contact us using the information in the Contact section. We will respond within 30 days and may request verification of your identity.